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How Mention Uses Aircall to Boost Sales and Customer Success

aircall

Mention, a media monitoring software company , has been using Aircall’s VoIP phone system for more than three years. Mention’s phone operations are split into three functions: An outbound sales team t o discover new leads and set up product demos. Founded in 2012, Mention rapidly acquired over 650,000 customers.

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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

This can easily be performed with customer relationship management (CRM) software and Voice over Internet Protocol (VoIP). Similarly, VoIP helps to manage customer calls from anywhere in the world without any need for an internet connection.

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Click-To-Call: How It Impacts the Customer Experience

aircall

These connections are possible and can be supported through a phone call, SMS or Voice-over-Internet-Protocol (VoIP). Sales representatives. To understand this, let’s consider the following: Click-to-call for Inbound Sales. Click-to-call for Outbound Sales.