Quality Contact Solutions

JULY 19, 2018

QCS has 70+ employees working on behalf of this client on a daily basis, including outbound sales, inbound sales, inbound customer service and inbound technical support. Give us a call at 1-866-963-2889 and press 1 for sales. How to Select a Third Party Call Center Services Company.

Telemarketing 63

Telemarketing Inbound sales Outbound sales outsourcing 63

OctopusTech

SEPTEMBER 9, 2023

In-house team members always try to resonate with the voice of their brand as they know how to solve customer issues in an efficient manner by providing them with personalized services. In-house expert teams usually get extensive training about the products of a company and they are also well-versed with the values and culture of a company.

Best practices 62

Best practices outsourcing Call Center virtual call center 62

Global Response

FEBRUARY 13, 2022

While there’s various types of call centers, when it comes down to picking the best type of call center to alleviate your specific pain points, it’s important to consider whether you need an inbound vs. outbound call center. What is an inbound call center? Product or technical support. Inbound sales or upgrades.

Call Center 62

Call Center Telemarketing Technical Support outsourcing 62

Callminer

OCTOBER 22, 2019

“Most call center service providers categorize their offerings into outbound and inbound calling services. Outbound is ideal for businesses that need assistance reaching customers. Inbound services provide customer assistance and technical support for programs and software. High Value Inbound Support.

Best practices 203

Best practices Call Center outsourcing Contact Center 203