Noble Systems
MARCH 22, 2021
For many healthcare organizations, the call center is a patient’s first point of contact. As we continue to navigate Covid-19 and look beyond the pandemic, many healthcare organizations are rethinking everything from their strategy and staffing to their technology road maps. 6 Healthcare Call Center Technologies.
Vistio
APRIL 2, 2022
So you’ve got financial services, healthcare, utilities, education, professional services, retail, travel. And while customers were forgiving during the emergency in terms of service levels, now they’re not so much so. And let’s take something like a service level.
OctopusTech
SEPTEMBER 29, 2022
This customer service solutions software offers 140 help desk functions and integrations among different tools and third-party applications. It has a gamification approach where your team members can collect rewards after the completion of tasks so that they can work and grow with fun.
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