Conversations with Clients: Ding Yi (Allen), Ant Financial, Part 2
COPC
SEPTEMBER 9, 2019
the cloud and AI) has made everything possible, and brought the opportunity for a re-establishment of industry standards.”. With the new model of customer service, we need to provide a strong core; and we have found that the teams, individuals and KPI management in the organization all need to be changed as well.
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