Remove Feedback Remove SaaS Remove Technical Support Remove White Paper
article thumbnail

5 Key Customer Profiles Every Company Should Treat Like VIPs

Comm100

These are great VIPs for B2B businesses that provide a product or service that may not need to be purchased frequently, but that requires ongoing support. For example, a SaaS provider might have a high-spending customer with a large team who gets billed annually. One way to gauge customer dissatisfaction is through feedback surveys.

B2C 64
article thumbnail

5 Key Customer Profiles Every Company Should Treat Like VIPs

Comm100

These are great VIPs for B2B businesses that provide a product or service that may not need to be purchased frequently, but that requires ongoing support. For example, a SaaS provider might have a high-spending customer with a large team who gets billed annually. One way to gauge customer dissatisfaction is through feedback surveys.

B2C 40