Feedback Inbound sales Scripts Technical Support 
JustCall
APRIL 3, 2023
They could be cold calls to customers and prospects, a response to support requests, or a marketing call for the company’s new product or service. The reps typically follow a script to make the conversation smooth and polished. What is the Difference Between Inbound and Outbound Calls? Roles of Inbound Calls 1.
JustCall
JANUARY 18, 2023
To manage these calls, it is essential to listen to the customer’s needs and preferences, provide information about the product or service, and try to close the sale. Technical support calls: These are calls from customers experiencing issues with a product or service. 4 Tips to Strengthen Your Inbound Call Strategy.
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