Call Center Outsourcing: Pros, Cons, and Best Practices
OctopusTech
SEPTEMBER 9, 2023
In addition to this, they are also trained in upselling techniques. Multichannel call centers It is similar to omnichannel call centers as here call center operators also use phone calls, social media, SMS, email, and many more mediums to handle both inbound and outbound customer care support services effectively.
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