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What is Upselling? (And 7 Steps to Becoming an Upselling *Machine*)

Babelforce

Most effective sales teams test and refine a lot of different offers. Take MGM Resorts in Las Vegas for example. The same is true of customers who have already committed to an ongoing purchase, or provided sterling feedback scores. So, you know your customers. Now you just need the offers that will stick in their brains….

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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

For example – Some of the industries that are benefited from using call center services include – Accounting IT and Communication Marketing Manufacturing Tour and travel Banking, Insurance, and Finance Why Companies Should Invest in Call Center Outsourcing?

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How to Successfully Implement Customer Journey Analytics – Part 1

Pointillist

‘Thinking in journeys’ is important when it comes to data integration for customer journey analytics, as explained in detail in step 4 below. Has a journey mapping exercise ever been conducted? If recent, these journey maps can provide starting points to start discovering important customer journeys.

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How to Successfully Implement Customer Journey Analytics

Pointillist

‘Thinking in journeys’ is important when it comes to data integration for customer journey analytics, as explained in detail in step 4 below. Has a journey mapping exercise ever been conducted? If recent, these journey maps can provide starting points to start discovering important customer journeys.