Remove Employee engagement Remove Morale Remove outsourcing Remove Transportation
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An Introduction to the Virtual Call Center

Noble Systems

Virtual call centers offer many benefits for both businesses and their employees. One of the biggest benefits to a virtual call center platform is the cost savings – even compared to outsourcing. They can now hire the best people, regardless of where they are located – and more qualified employees leads to higher quality.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Jeremy has been recognized numerous times as a thought leader for his writing and speaking on a variety of topics including quality management, outsourcing, customer experience, contact center technology, and more. She is often quoted in industry journals on leading morale, employee engagement, customer experience, and teamwork.