Education, Inbound sales, Morale and SaaS

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

Education

Inbound sales

Morale

SaaS

20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them

Callminer

OCTOBER 11, 2018

Ben M Roberts is the Head of Marketing for a SaaS startup called Talkative. His role at Talkative sees him work closely with call centers to improve their inbound call efficiencies and conversion rates. Educating on self-service results in a better customer experience. Ben M Roberts @Roberts_Ben_M. Back-end conversion rates.

Call Center

Call Center Metrics Contact Center Wait times

What Are the Best Job Titles for Sales and Business Development?

Andrew Mcfarland

SEPTEMBER 23, 2022

This is a high-paying job that does not require prior sales experience. However, you must understand SaaS to excel at this position. You can earn as much as $100k per year with a commission as a high-performing software sales rep. Some believe creative job titles will reduce employee stress and improve morale.

Sales

Sales Outbound sales Inbound sales Accountability

Webinars

Manual Call Reviews? There's a Better Way!

MORE WEBINARS

Customer Contact Central

20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them

What Are the Best Job Titles for Sales and Business Development?

Webinars

Stay Connected