Sat.Dec 21, 2013 - Fri.Dec 27, 2013

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Customer Experience Helps Customers Complete Their Shopping

Win the Customer

'A great customer experience is one that seamlessly integrates real-time self-service technology backed by experts who can resolve breakdowns to the process.

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Happy Holidays from Your Friends at GetFeedback

GetFeedback

Happy holidays! Thank you for having helped us to create the next generation of mobile-ready online survey software.

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Tackling Complex Security Operations in Brazil

Customer Interactions

'In the next few years, Brazil is preparing to host some of the world’s largest sporting events, such as the FIFA World Cup and the Olympic Games. In order to put on these events, the country will also be looking to implement scalable security programs to ensure the protection of all athletes, visitors, and venues involved. A recent study by the Security Industry Association found several trends that are shaping the Brazilian market, a few of which are: A move toward integrated security sy

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Call Centers Can Be Any Size

Brad Cleveland Blog

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Reimagine Your Communications With A Unified Platform

Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.

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Your Legacy of Customer Service Leadership

Win the Customer

'Customer service leadership is clearly having a strategy for customer experience and bringing out excellence in others to carry out the service vision.

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Call Centers Can Be Any Size

Brad Cleveland Blog