The Center for Client Retention

FEBRUARY 4, 2018

Today we are excited to share a guest blog from Jasmine Williams. One of the ways that major brands enhance marketing is by appealing to all five senses. Engaging customers at every level provides them a better experience. SIGHT. To help your customers adjust quickly to your physical store, make sure you have a well-organized layout and use colors wisely (e.g. yellow suggests youth, red inspires creativity, and blue builds trust).

Sales 132

Sales Wait times Marketing Customer Experience 132

Provide Support

FEBRUARY 4, 2018

The benefits of real-time visitor monitoring in chat support. As a live chat software provider , we saw many of our clients adding direct messenger links to their websites and missing on the opportunity to see additional details about their customers and improve the quality of their customer service. Direct links to the messenger, although they allow the customers to chat with the company, don’t have the capability to pass any information from the visitor’s browser.

Marketing 84

Marketing Customer Service Best practices 84

Amity

FEBRUARY 4, 2018

Careers in Customer Success Management are on the rise globally. With more positions opening every day and ever broadening perspectives for career progression paths , it’s no wonder that candidates expect their employers to be competitive in pushing them forward towards professional success. Employers are tweaking their compensation structures and looking to find the right balance between rewarding high performance, encouraging quality, and attracting top candidates.

Management 72

Management Upselling Customer centricity 72

Amity

FEBRUARY 4, 2018

Careers in Customer Success Management are on the rise globally. With more positions opening every day and ever broadening perspectives for career progression paths , it’s no wonder that candidates expect their employers to be competitive in pushing them forward towards professional success. Employers are tweaking their compensation structures and looking to find the right balance between rewarding high performance, encouraging quality, and attracting top candidates.

Management 67

Management Upselling Customer centricity 67

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