Wed.Apr 12, 2023

Remove legal
article thumbnail

Best Texting Service for Small Business

VirtualPBX

Businesses that fail to follow these rules risk legal action, fines, and a damaged reputation. The Best Texting Service for Small Business Keeps Your Business Compliant However, it’s important to note that while texting can be a powerful tool for businesses, it must be done in compliance with laws and industry regulations.

article thumbnail

Best Texting Service for Small Business

VirtualPBX

Businesses that fail to follow these rules risk legal action, fines, and a damaged reputation. The Best Texting Service for Small Business Keeps Your Business Compliant However, it’s important to note that while texting can be a powerful tool for businesses, it must be done in compliance with laws and industry regulations.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Straight Talk about Security, Compliance and Reliability in Cloud Communications

Data breaches make headlines and privacy violations put companies at legal risk, not to mention the very real revenue costs of downtime. The risk is real - every organization recognizes the consequences of inadequate security, compliance and reliability in communications systems.

article thumbnail

Top Industry Secrets for Successful Contact Center Scripting

Speaker: Colin Taylor, CEO & Chief Chaos Officer at The Taylor Reach Group, Inc

In some cases, legal requirements mandated that scripts be read verbatim, word for word. They attempt to set out an ‘ideal’ path to success on the call, whether that's a sale, a resolved inquiry, or a closed case. But scripts have had a variety of issues.

article thumbnail

6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.