Document industry standards Interactive Voice Response voip 
aircall
JANUARY 16, 2023
Ooma is a voice-over-internet ( VoIP ) provider for both home and business use. In terms of service offerings, Ooma provides standard, run-of-the-mill services and features that allow businesses to stay in contact with their customers like voice and video conferencing and mobile app capabilities. . per user per month.
Hodusoft
JULY 16, 2021
Call centers primarily use IVR for directing the customers to a particular function as per the issue. Contact centers, on the other hand, use chatbots, IVR, and other advanced functions to self-serve customers. . Multilevel IVR . Multi-level interactive voice response (IVR) takes your inbound calling system to the next level.
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