This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove customer-stories
Remove Demo Remove Outbound sales Remove Scripts Related Topics
Abandon Call Inbound sales Call Logging industry standards CRM Abandon rate Sales Analytics Metrics Average Handle Time More Related Topics >
article thumbnail

TOP 20 Call Center Metrics Managers Can’t Ignore (FREE EBOOK)

CrazyCall

AUGUST 8, 2019

Customers call, agents resolve their queries, managers supervise, all things seem to run their course… STOP! Outbound and inbound customer services should be constantly measured to be improved. Using this information, you’ll learn how much time they need to respond to one customer query. First Call Resolution.

Call Center 52
Call Center Metrics Abandon rate Management 52
article thumbnail

Part 1. Interview with Sales influencers – Sales Tips from Dan Martell

CrazyCall

NOVEMBER 22, 2018

What are some timeless sales tips, tricks, or hacks that will always work in your opinion? Meaning, really understanding where the customer’s frustration lies today and anchoring that and thinking about that like stretching an elastic. It’s a great story of a manufacturing company that has to turn around their operations.

Sales 61
Sales SaaS Coaching Outbound sales 61
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 52,000+ Insiders by signing up for our newsletter

About
Webinars
Awards
About
Editions
Webinars
Awards
Editions
Topics
LinkedIn Twitter
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024