Customer Support Multi-channel support Personalization Scripts 
AWS Machine Learning
DECEMBER 22, 2023
This solution is intended to act as a launchpad for developers to create their own personalized conversational agents for various applications, such as virtual workers and customer support systems. To create your PAT, follow the instructions in Creating a personal access token (classic).
ProProfs Blog
JULY 29, 2020
Remember when you tried dialing a customer care number only to experience a painful never-ending hold time and a disinterested agent who would read his script in an almost robotic tone? The crux of the matter is that although phone support has evolved over the years, it still is light years away from meeting customer expectations.
CSM Magazine
JUNE 12, 2020
A business ecosystem is a set of value-creating relationships among its members and can include customers, suppliers, employees, financiers, communities, and managers. Stakeholders—internal or external persons, companies, or social groups—have a vital interest in a company’s actions, policies, and objectives. Impact of Globalization.
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