Remove Customer Service Remove Real estate Remove Technical Support Remove Virtual Agent
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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Well, if you happen to be in customer service, this list is for you. We’ve narrowed down the 5 key customer service technology trends to watch out for in 2018. 360-degree view of your customer. AR has been especially beneficial in the technical suppor t domain. Virtual Customer Assistants.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Well, if you happen to be in customer service, this list is for you. We’ve narrowed down the 5 key customer service technology trends to watch out for in 2018. 360-degree view of your customer. AR has been especially beneficial in the technical suppor t domain. Virtual Customer Assistants.

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Which Call Center Model is Right For You?

Global Response

Inbound call centers manage incoming customer communications, either by phone or multiple channels. Just as in real estate, when it comes to call centers, location matters. Or you might have a nearshore team with some virtual agents in other locations. So, what location models are available, and which is best?