OctopusTech

SEPTEMBER 9, 2023

The dedicated call centers handle day-to-day customer queries such as solving credit card issues, checkout process problems, and many more. It is a strategic method by which businesses can lower their operational costs and optimize customer service solutions. But this is not all.

Best practices 62

Best practices outsourcing Call Center virtual call center 62

aircall

DECEMBER 30, 2016

This guide will be useful regardless of the type of call center you’re looking to set up (inbound or outbound, sales or support). To think of call centers dedicated to customer service as mere money drains is missing the point entirely. Nowadays, more often than not, this means using VoIP software through an IP PBX.

Call Center 97

Call Center Virtual Agent virtual call center CRM 97

aircall

DECEMBER 30, 2016

This guide will be useful regardless of the type of call center you’re looking to set up (inbound or outbound, sales or support). To think of call centers dedicated to customer service as mere money drains is missing the point entirely. Nowadays, more often than not, this means using VoIP software through an IP PBX.

Call Center 88

Call Center Virtual Agent virtual call center CRM 88