Customer Service, Entertainment, Multichannel and Service level

Vcare Supports Retailers Through Their Most Successful Holiday Season

Vcaretec

JUNE 6, 2022

Clients met all of their customer care goals, even on the busiest shopping days of the year. It is a challenge for retailers, both online and brick-and-mortar, to make sure that their customer service levels are maintained throughout the holiday season, when customer support volume can increase by more than 10 fold.

Multichannel

Multichannel Entertainment Customer Care Call Center

Social Media is the Fastest Channel for Customer Service According to New Research

CSM Magazine

MARCH 7, 2016

Despite its importance to consumers, email is falling behind social media when it comes to customer service, with UK brands answering just 38% of emailed questions, according to a new study. Social media cemented its position as the fastest channel for customer service. very same query on email.

Multichannel

Multichannel Entertainment Customer Service Banking

Customer Contact Central

Vcare Supports Retailers Through Their Most Successful Holiday Season

Social Media is the Fastest Channel for Customer Service According to New Research

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