SmartKarrot

SEPTEMBER 26, 2022

SaaS organizations are continuously trying to determine how to facilitate rapid and sustainable long-term growth. However, as customer expectations and market trends continue to evolve at exponential rates, generating and converting new prospective customers can be an extremely difficult process. What Is Net Revenue Retention?

SaaS 10

SaaS Upselling Metrics Customer retention 10

SmartKarrot

MARCH 31, 2021

RevOps addresses the gap between revenue generation and company teams/departments. Revenue operations helps gain traction from sales flywheels. What is Revenue Operations (RevOps)? Revenue Operations (RevOps) is the business process of driving revenue across teams. Sales teams focus on closing deals.

Upselling 10

Upselling Best practices SaaS Revenue potential 10

SmartKarrot

APRIL 24, 2020

When talking about SaaS businesses in 2020, there is a fine line that separates top-performing companies and the struggling ones. This ‘fine line’ is created by the gap between customer acquisition and customer retention. A client success manager aligns with the clients and supports them through the sales process.

Management 11

Management SaaS Accountability Customer retention 11