Customer retention Gamification Quality management Technical Support 
Playvox
MARCH 12, 2024
Motivated agents are more likely to be committed to their work, leading to improved productivity, higher quality interactions with customers, and ultimately greater satisfaction for both employees and customers. This, in turn, leads to higher customer retention and increased profitability for the business.
NobelBiz
MARCH 23, 2022
Here are some data and metrics to consider when estimating your revenue: Lifetime Client Value: That is to say, calculate the average length of time your customers remain loyal to you. Customer Retention Rate : This figure reflects the number of customers you have been able to retain in all your campaigns.
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