Customer Experience Morale Outbound sales outsourcing 
Anexa BPO
MAY 16, 2022
There is some good news: in research of nearly 50 GBS organizations, more than 90% report that they had successfully scaled up the remote-delivery model with no loss of productivity or harm to the customer experience. Anexa is a veteran in the outsourcing industry, with an exceptionally skilled workforce of bilingual agents.
TLC Associates
MAY 29, 2019
Should my business outsource its contact center? While there can be clear benefits to outsourcing your customer service or contact center, such as lower labor costs, there are tradeoffs that also need to be considered. Let’s explore some common business scenarios where outsourcing your contact center is a savvy move.
Expert insights. Personalized for you.
52 
Let's personalize your content