Today’s Toughest Marketing Challenge is Not Customer Satisfaction!
C3Centricity
OCTOBER 1, 2019
Imagine my surprise therefore when I got the following email a day or so after submitting my review: “Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Touch the customer emotionally so your product or service resonates with them. As Maya Angelou is famed for saying.
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