Customer effort industry standards Multichannel Training 
Call Experts
JULY 27, 2023
These centralized hubs of customer interactions are vital in delivering exceptional customer experiences, improving operational efficiency, and fostering long-term growth. At Call Experts, we routinely hit industry standards and have even received Platinum certification from our industry partner ATSI.
Hodusoft
APRIL 5, 2023
In the age of multichannel communication, you can consider investing in high-quality omnichannel contact center software. Ignoring that will lead to a lot of major problems starting from underperformance, high employee turnover rate, unenthusiastic workforce, and longer training periods. Read on to know more.
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