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10 Customer Engagement Ideas to Boost Your Business

CSM Magazine

Personalize Your Content In today’s customer-centric landscape, personalizing content emerges as one of the most effective methods of engaging with customers. Thus, it is essential to capitalize on review sites such as Yelp!

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18 Ways to Improve Your Customer Engagement Strategy (With Examples)

JivoChat

Call them out on social media, or highlight them in a customer success story or testimonial. This will help customers feel like they’re a significant part of your company, and help give a more personalized, customer-centric appeal to your marketing materials. Highlight how real-life customers use your products.

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From a Lead to a Brand Ambassador: A Customer’s Journey

Etech GS

The blatant promotion of your brand is perceived as an interruption, and it annoys your customers. Relevant content is instrumental in creating a customer-centric approach which will engage your customers by offering them useful and helpful advice.