Remove Customer Care Remove Multichannel Remove Outbound sales Remove Upselling
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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

In addition to this, they are also trained in upselling techniques. Customers will get a consistent and seamless experience as in this setup their history and data will be shared across multiple channels by which they can easily switch between other channels without having to repeat their information.