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Customer Support Outsourcing Philippines: Cynergy BPO – Revolutionizing Tech-Driven Customer Experience

CSM Magazine

This distinctive model, coupled with a leadership team that boasts over five decades of customer support outsourcing experience with Fortune 500 behemoths in the Philippines—including titans such as Microsoft, American Express, Allstate, United Healthcare, and T-Mobile—positions it uniquely.

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CGS Acquires Mas Cerca Contact Center

CSM Magazine

With the acquisition of Mas Cerca, CGS Chile established its sixth office and doubled its employee base in the region to 3,000, establishing itself as the largest technical and BPO company in Chile. help desk solutions, technical support, customer care, sales and channel management, and finance and accounting.

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Women of Influence: The Top 25 Innovative CX Leaders

Netomi

Alexandra has more than 20 years of professional experience in Customer Care, Contact Centers and Customer Experience. It’s not the entirety of my team that’s now Customer Love, it’s the people who are the technical support agents.”. Erin Wallace – VP, Integrated Marketing, thredUP. ” . “I