Tethr

MARCH 1, 2021

Here at Tethr, we’re on a mission to peel back the layers of uncertainty that surround customer conversations and deliver real, actionable data instead. This year, we’re exploring a new frontier: inbound sales. We built a predictive sales model using Tethr to test inbound sales behaviors. Want to learn more?

B2C 69

B2C Sales Inbound sales Coaching 69

Tethr

NOVEMBER 1, 2018

Check out these 5 ways Tethr customers are using speech analytics for insurance to find out: #1 Understand exactly how natural disasters impact your business. Every insurance company knows they’ll have an influx of claims after a big event like a hurricane or flood, but there are other ways these events impact the business.

Analytics 48

Analytics Self service Inbound sales Customer effort 48

Callminer

OCTOBER 22, 2019

Industry events are a great way to meet new people in the call center industry. Check out this list of some of the best customer service conferences that happen all over the country. Some cities have networking events as well so you can meet with customer service managers in your own city!” Inbound Sales.

Best practices 203

Best practices Call Center outsourcing Contact Center 203

OctopusTech

SEPTEMBER 9, 2023

Multichannel call centers It is similar to omnichannel call centers as here call center operators also use phone calls, social media, SMS, email, and many more mediums to handle both inbound and outbound customer care support services effectively.

Best practices 62

Best practices outsourcing Call Center virtual call center 62