Customer Care Events Inbound sales Outbound sales 
OctopusTech
SEPTEMBER 9, 2023
Multichannel call centers It is similar to omnichannel call centers as here call center operators also use phone calls, social media, SMS, email, and many more mediums to handle both inbound and outbound customer care support services effectively.
Callminer
OCTOBER 22, 2019
Industry events are a great way to meet new people in the call center industry. Check out this list of some of the best customer service conferences that happen all over the country. Some cities have networking events as well so you can meet with customer service managers in your own city!” High Value Inbound Support.
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