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5 Tips for Managing Remote Call Center Agents

NobelBiz

In this article, discover 5 tips to manage remote call center agents successfully. As a result, an agent can contact him at any given moment when a consumer makes a certain request. 5 Tips for managing remote call center agents The pandemic issue has had a significant impact on the call center industry.

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JustCall vs. RingCentral: Which Is the Winning Platform?

JustCall

Companies know that robust VoIP services are essential. They provide voice and video capabilities across borders to improve collaboration, communication, and productivity. 5 Get VoIP 4.5/5 There are so many options out there. How do you choose the best one? Two names often considered are JustCall and RingCentral. 5 Capterra 4.1/5

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JustCall vs Talkdesk: An In-Depth Comparison 

JustCall

And when one truly compares the two, one can notice that JustCall offers the same suite of products and services at a more reasonable price. 5 Get VoIP 4.5/5 So why bother choosing the more expensive option that fails to offer a notable advantage? JustCall Talkdesk G2 4.2/5 5 Capterra 4.1/5 5 Software Advice 4.07/5 5 GetApp 4.2/5

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JustCall vs CloudCall: Which is the Best?

JustCall

JustCall has earned a reputation as an all-in-one cloud phone system as it helps companies: Make and receive calls Send and receive SMS/MMS Manage communications over one portal However, CloudCall is more like a CRM as it has the ability to communicate through calls and texts.

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8 Best Gong Alternatives in 2023 to Improve Sales and Leads

JustCall

Compatibility with different platforms Check if the Gong alternative integrates with your sales tools, such as CRM, email, and video conferencing software. JustCall Overview JustCall is a VoIP business phone system and contact center software ideal for small and mid-sized enterprises. Salesken SalesLoft Avoma Wingman 1.

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JustCall Vs 8×8: Who Can Seal Your Business’ Fate?

JustCall

Can integrate with nearly 60 CRMs, video conferencing tools, contact centers, chat platforms, like: Microsoft Teams, Salesforce, Google Workspace, 1 CRM, Copper, Freshdesk, HubSpot, Microsoft Dynamics 365, NetSuite, Pipedrive, ServiceNow, Zendesk, Zoho, Microsoft Azure, Okta Fleep, Flowdock, Gitter Group, Mei Meet, IRC Mattermost, and more.

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How to Help Your Agents Breeze through Their After Call Work

aircall

Updating your CRM and/or help desk. However, it’s common to feel that ACW takes longer than you’d like, and cuts into your productive, in-the-zone time. Show them how to command the software they’ll use daily, since in the heat of the moment they’ll need to find their way around easily and naturally.