CRM, Gamification and Wireless - Customer Contact Central

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

CRM

Gamification

Wireless

Seven technologies to improve customer service in SMBs

Vonage

OCTOBER 22, 2015

CRM with Computer Telephony Integration (CTI). A CRM system with computer telephony integration is essential for SMBs operating in the digital age. John also suggests integrating a customer survey into the CRM system, so that it’s launched immediately after the transaction has closed. Wireless and mobile. Gamification.

Technology

Technology Customer Service Gamification Wireless

Essentials for Telemarketing Call Centers

Noble Systems

AUGUST 27, 2020

CRM or customer database integration to help manage customer data. CRM or customer database integration to help manage customer data. Call scripts and unified workflows to lead agents/rep through a call, with the ability to push customer information from the CRM to the agent screen.

Telemarketing

Telemarketing Call Center Gamification Contact center software

Seven technologies to improve customer service in SMBs

Essentials for Telemarketing Call Centers

Stay Connected