Remove CRM Remove Gamification Remove Sales Remove Wireless
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Seven technologies to improve customer service in SMBs

Vonage

A high proportion of businesses use their website’s homepage solely as a sales and marketing tool. CRM with Computer Telephony Integration (CTI). A CRM system with computer telephony integration is essential for SMBs operating in the digital age. Wireless and mobile. Gamification. Social media.

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Essentials for Telemarketing Call Centers

Noble Systems

Often called telesales or insides sales, telemarketing can help simplify the sales process, but it can also be a way to receive information from your customers. Outbound telemarketing may also use recorded sales pitches that play automatically when a customer answers the phone. Telesales/Inside Sales.