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Call Center Compliance & Regulations: Legal Considerations When Outsourcing Your Call Center

Global Response

SOC-2 compliance ensures that your call center is following security standards more generally related to sensitive customer data. The Do Not Call Registry allows consumers to register their phone numbers in a database online and opt out of telemarketing calls. Telemarketing Sales Rule (TSR). HIPAA compliance.

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Nearshore Contact Center Outsourcing Spotlight: Peru, Argentina, Paraguay, and Uruguay

Outsource Consultants

Nearshore Contact Center Outsourcing Spotlight: Peru, Argentina, Paraguay, and Uruguay. We’ve helped many clients find Philippine call centers over the years, but recently we’ve seen a significant shift with leading organizations seeking nearshore Central and Latin American contact center outsourcing locations.