BlueOcean

JUNE 17, 2021

For many organizations, in-house customer care feels like the right choice. It keeps you close to your customers and ready to serve them with your exhaustive knowledge of your products or services. Customer care is often a 24/7/365 job, and the slightest disruption has the potential to impact your reputation and brand loyalty.

outsourcing 71

outsourcing Contact Center Customer Care contact center workforce 71

TLC Associates

JULY 17, 2019

This means most companies are experiencing high customer demands from their customer care services or outbound sales support but have a difficult time finding the workforce to keep those consumers satisfied. Every exceptional customer experience stems from a deeper connection. You Want to Visit Your Team.

Contact Center 40

Contact Center outsourcing Outbound sales contact center workforce 40

BlueOcean

DECEMBER 10, 2019

In 2019, Blue Ocean launched a brand-new website to better serve our web visitors with a more engaging, intuitive experience (we hope you’re enjoying it!) We also published loads of content to share our insights and experiences in the world of customer care. The True Cost of Losing a Customer.

Customer Service 12

Customer Service outsourcing Contact Center contact center workforce 12

Verint

JANUARY 31, 2018

Work performed in the back office in industries such as banking, healthcare, outsourcing and insurance includes processing claims, managing logistics, maintaining records, ensuring compliance and handling prescription orders. They invest heavily to drive customer experience excellence. Shouldn’t you?

Enterprise 39

Enterprise Healthcare Banking Contact Center 39