NobelBiz

JUNE 19, 2023

Real-time monitoring offers an unparalleled advantage in achieving this goal. By harnessing cutting-edge technology and advanced analytics, call centers can gain valuable insights into their operations as they unfold , making informed decisions in the heat of the moment.

Call Center 52

Call Center Coaching Contact Center Metrics 52

Fonolo

MARCH 4, 2020

The Tools of the Trade: Technology and Metrics. People obviously power this ADP operation to an astonishing degree — but they are buoyed by technologies with which to effectively reach customers and metrics that keep them careening forward. HR, Talent, Time Management, Benefits and Payroll. Learn more at ADP.com.

Customer Service 122

Customer Service Metrics Call Center Contact Center 122

Fonolo

FEBRUARY 20, 2020

The Tools of the Trade: Technology and Metrics. People obviously power this ADP operation to an astonishing degree — but they are buoyed by technologies with which to effectively reach customers and metrics that keep them careening forward. HR, Talent, Time Management, Benefits and Payroll. Learn more at ADP.com.

Customer Service 67

Customer Service Metrics Call Center Banking 67

ChurnZero

MARCH 1, 2019

At Degreed he is leading a team of Client Success Managers on a mission to inspire transformative learning practices in companies around the world. He has 15 years of experience, having consulted with multiple Fortune 500 companies like Bank of America, PwC, Microsoft, Waste Management, Symantec, Taco Bell, and Standard Chartered.

Accountability 40

Accountability Banking Coaching Consulting 40

Integrity Solutions

MAY 24, 2023

Reading books, attending workshops and listening to experts who share their selling secrets also isn’t going to make them successful. These are just a couple of the myriad mental beliefs at the root of why people and deals get stuck; in most cases, neither the salesperson nor the manager is conscious of them.

Sales 52

Sales Coaching Accountability Personalization 52

CrazyCall

APRIL 9, 2019

Before joining Salesforce she spent decades in various sales and leadership positions, managing both start-up and Fortune 500 sales organizations, including Gartner. Over the years Tiffani Bova has helped hundreds of technology companies to develop highly effective growth strategies and innovative go-to-market models. Lori Richardson.

Sales 133

Sales Consulting Consulting Coaching 133