The Comprehensive Guide to Assessing the Average Talk Time Metric in Call Centers
NobelBiz
SEPTEMBER 12, 2023
In the contact center realm, measuring Talk Time isn’t just about numbers; it’s the compass guiding us toward efficiency, quality, and customer satisfaction. Brad Butler, Contact Center Software Consultant @NobelBiz How is Talk Time Measured? Learn how Contact Center data and technology can elevate your sales game.
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