NobelBiz

SEPTEMBER 12, 2023

In the contact center realm, measuring Talk Time isn’t just about numbers; it’s the compass guiding us toward efficiency, quality, and customer satisfaction. Brad Butler, Contact Center Software Consultant @NobelBiz How is Talk Time Measured? Learn how Contact Center data and technology can elevate your sales game.

Metrics 52

Metrics Call Center Outbound sales Contact Center 52

JustCall

FEBRUARY 13, 2023

Call centers are a cost-effective way to manage inbound customer service calls and outbound sales calls. Some call center services include sales, customer service, tech support, order processing, and marketing. Do not go cold after the sale as it breeds mistrust in the customer and is a recipe for churn.

Sales 52

Sales Call Center Interactive Voice Response CRM 52

JustCall

MARCH 21, 2022

Call centers are a cost-effective way to manage inbound customer service calls and outbound sales calls. Some call center services include sales, customer service, tech support, order processing, and marketing. Do not go cold after the sale as it breeds mistrust in the customer and is a recipe for churn. .

Call Center 52

Call Center Sales Interactive Voice Response Contact center software 52