Remove Consulting Remove Customer Support Remove Revenue potential Remove Upselling
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May 19 – Customer Success Jobs

SmartKarrot

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Work with the Talent Directors to identify client opportunities and support commercial conversations. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential.

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Dec 17 – Customer Success Jobs

SmartKarrot

Identify and implement steps to retain and delight customers, to ensure contract renewal and expansion. Oversee the creation and direction of training materials that can be used to supplement customer onboarding and ongoing customer support. Collaborate with COO to continue building and hiring the customer success team.