Construction Customer Service Telemarketing Time management 
NobelBiz
SEPTEMBER 12, 2023
Unlike “Hold” “Wait” or “ Average Handle – AHT ” times, this metric concentrates solely on the productive interaction between the two parties. A lower ATT typically indicates quicker issue resolution and streamlined customer service.
JustCall
MARCH 29, 2022
Aces time management. Automation helps in time management. Thereby, it makes sure that time is being effectively allocated and utilized. Contact center software , with the right capabilities, automates the process of managing customer service or sales calls. Contact Center Software.
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