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How to Structure your Support Team

aircall

Product experts, technical support, and “accounts payable” fall into this category. The prospect of upward mobility within the company incentivizes strong performance and raises employee morale. In terms of customer support, the software you use will shape and enhance the structure you choose to implement.

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How to Structure your Support Team

aircall

Product experts, technical support, and “accounts payable” fall into this category. The prospect of upward mobility within the company incentivizes strong performance and raises employee morale. In terms of customer support, the software you use will shape and enhance the structure you choose to implement.

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article thumbnail

How to Structure your Support Team

aircall

Product experts, technical support, and “accounts payable” fall into this category. The prospect of upward mobility within the company incentivizes strong performance and raises employee morale. In terms of customer support, the software you use will shape and enhance the structure you choose to implement.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”. She is often quoted in industry journals on leading morale, employee engagement, customer experience, and teamwork. Customer Service Leaders: Nate Brown.