Building an Intelligent IVR for More Predictive, Contextual, and Conversational CX
UJET
MARCH 22, 2021
Each layer provides a different benefit, and furthers that concept of a converged voice & digital experience, as well as a more modern, personalized, and contextual experience for your customers. This is the type of frictionless and personalized experiences your customers are seeking out. Conversational AI & Virtual Agents.
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