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Five Reasons Why E-commerce Players Need Social Media Contact Center Software

Hodusoft

EasyFive Reasons Why E-commerce Players Need Social Media Contact Center Software. Many e-Commerce players using Social Media Contact Center Software for better CX. HoduCC offers all major CRM software integrated. You may be beneficial from the HoduCC customer contact center in many other ways.

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Call Center Software: How to Choose the Best Software (Tips & Best Practices)

Callminer

Make sure any call center software you consider is capable of integrating with your CRM, social networking tools, helpdesk software and even marketing tools. SMS text, live chat and email), contact center software has evolved to enable agents to interact via these additional channels. Social media.