Building Your Own Professional Development into your Call Center Strategy: The Top Five Call Center Manager Skills to Help your Team (and You) Thrive
SharpenCX
FEBRUARY 18, 2020
Keep up with industry standards and customer expectations to know what qualifies as excellent service in today’s world. Read up on future trends in Contact Center Weekly articles. Watch webinars to gather insights from industry leaders. Finding top talent doesn’t just mean selecting the right people on paper.
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