Remove Complaint resolution Remove Customer Care Remove Document Remove Personalization
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An Interview With John Goodman: Father of the Customer Care Revolution

Connecting the Dots

A little more than forty years ago, the marketplace was very different from todays, with little to no attention paid to customer care and complaint resolution. Given my background, I became fascinated with figuring a way to quantify the loss to companies by failing to capture complaints and satisfy their customers.

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The Power of Customer Service: Making or Breaking a Brand

Blueship Call Center

Whether you like it or not, customers are the heartbeat of your business, therefore providing excellent outsourced customer care services is crucial to its success. We can provide outsourced answering services to assist with your customer service requirements. It is crucial to maintain delighted and happy consumers.