Complaint resolution CRM Personalization Upselling 
TeleDirect
OCTOBER 25, 2023
At TeleDirect, we’re an extension of your team, and our team is extensively trained in upselling and lead generation. We connect with qualified leads and new sales opportunities using CRM data analysis. This agent might be better suited for product knowledge or customer complaint resolutions.
JivoChat
JUNE 9, 2021
Chatbots free up customer support staff to work more directly with consumers and provide more personalized services. Customer complaints will happen at some point, and both rules-based chatbots and AI chatbots can be equipped to handle them. Personalize messages. Chatbots increase conversions. Source: JivoChat. Schedule calls.
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