JustCall

APRIL 4, 2023

In this blog, we will explore 10 remarkable inbound call center sales techniques and training methods that can help your business succeed. So, let’s dive in and learn how to turn every call into a successful sale! What Is Call Center Inbound Sales Training?

Call Center 52

Call Center Sales Inbound sales Upselling 52

JustCall

APRIL 3, 2023

An inbound sales call center is an absolute necessity. Irrespective of the state of the phone calls, inbound call centers are an essential part of businesses today, providing a critical point of contact for customers to get support, make purchases, or get answers to their questions instantly.

Call Center 40

Call Center call center solutions Average Handle Time Technical Support 40

Talkdesk

MAY 17, 2016

Talkdesk for Slack applies the benefits of this innovative tool by harnessing the power of real-time messages in order to improve customer support, agent coaching and more. This feature allows supervisors to easily communicate with agents in order to better manage the caller experience. Agent coaching. We’re glad you asked!

Coaching 40

Coaching Call Center Inbound sales First call resolution 40

Customer Relationship Metrics

MAY 12, 2017

It’s fact that people are the largest cost in your call center. You must have some way to prove the worth of those agents and staff to senior management. The following discussion comes from a study conducted in an inbound sales and (sister) service group. .” Click to Tweet. What are you Worth?

Best practices 62

Best practices Call Center Inbound sales First call resolution 62