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An Introduction to the Virtual Call Center

Noble Systems

They can now hire the best people, regardless of where they are located – and more qualified employees leads to higher quality. Likewise, the virtual option offers benefits for employees. It reduces commute time and transportation costs and often offers a better work-life balance with more flexible hours.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

A former CEO group leader, and executive coach with the world’s largest chief executive organization, David has worked with thousands of CEOs and business leaders on their business brand, customer experience, and competitive advantages. Kate Nasser, The People Skills Coach and founder/president CAS, Inc. Kate Nasser.