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The Power of Contact Center Automation Tools

SharpenCX

Boost Morale and Satisfaction for Your Agents. Whether your agents are new or seasoned, spending too much time on repetitive tasks can tank their morale and send customer satisfaction plummeting. . Vocalcom provides omnichannel cloud contact center software for customer service, sales/telemarketing and debt collection.

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What is Call Center Compliance?

NobelBiz

Some of the key regulations include: TCPA Regulations: The Telephone Consumer Protection Act (TCPA) regulates telemarketing activities and requires adherence to rules regarding consent, caller identification, and the National Do Not Call Registry.