Cloud contact Contact center software Education Gamification 
Hodusoft
FEBRUARY 9, 2022
The contact center trends too, changed completely driven by the pandemic. 2020-21 saw most contact centers make a shift to cloud contact center software. And if one is to go by indications, contact center trends for 2022 , signal a whole new wave coming. Self-service.
NobelBiz
FEBRUARY 22, 2023
Let’s have a look at the three most important characteristics of a good remote agent: Schedules must be followed : It may be calculated using the Contact Center software. You may also add gamification features to these dashboards to further engage and encourage employees in real time.
NobelBiz
FEBRUARY 22, 2023
Let’s have a look at the three most important characteristics of a good remote agent: Schedules must be followed : It may be calculated using the Contact Center software. You may also add gamification features to these dashboards to further engage and encourage employees in real time.
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