Chief Customer Officer Magazine Management Technical Support 
Netomi
FEBRUARY 28, 2022
The voice of the customer, customer experience strategy (beyond customer support), business analysis, as well as human-centered design are all among Anastasia’s areas of expertise. An operations and business innovation expert, she has more than 10 years of project management experience across industries and geographies.
Netomi
JANUARY 5, 2022
A Center-Out business architecture enables better and more empathetic customer experiences – Interview with Don Schuerman of Peg. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. Her areas of expertise include market research, program management, marketing, instructional design, and training.
Expert insights. Personalized for you.
64 
Let's personalize your content